TELEMEDICINE DISCLAIMER

This disclaimer governs the use of telemedicine services offered by Rose Health and Wellness LLC (“we”, “our”, or “the Clinic”). By accessing this website, registering for services, or participating in a virtual consultation, you agree to the terms outlined below. Please read this disclaimer carefully before using our services.
 
For Educational and Informational Purposes Only.
The information provided in or through this Website is for educational and informational purposes only and solely as a self-help tool for your own use. 
 
1. Nature and Scope of Telemedicine
Telemedicine is the delivery of healthcare services using electronic communications, information technology, or other means between a healthcare provider and a patient who are not in the same physical location. Our services may include, but are not limited to:
  • Assessment, diagnosis, consultation, treatment, and education
  • Prescription of medications (as appropriate and within regulatory limits)
  • Follow-up care and ongoing management of chronic conditions
While telemedicine allows for increased access to healthcare, it is not a substitute for all forms of medical care, particularly those requiring physical examination, diagnostic testing, or emergency intervention.
 
2. Emergency Medical Situations
Our telemedicine services are not appropriate for emergency medical situations or urgent care needs. If you are experiencing a medical emergency, or symptoms such as chest pain, difficulty breathing, severe bleeding, or loss of consciousness, you must:
Call 911 or go to the nearest emergency room immediately.
Do not rely on telemedicine communication or this website as a source of emergency care.
 
3. Limitations of Telemedicine
By participating in our telemedicine services, you acknowledge and understand that:
  • The provider cannot perform a full physical examination.
  • Diagnostic accuracy may be affected by the limitations of audio, video, or other technology.
  • There may be delays in evaluation or treatment due to technical or equipment failures.
  • In some cases, in-person follow-up care or referral to a local healthcare facility may be necessary.
  • Providers rely solely on the information you provide, and withholding or misrepresenting information may negatively affect your care.
4. Provider Licensing and Geographic Restrictions
Our healthcare professionals are licensed to practice only in certain states or jurisdictions. Services are only available to individuals located within those approved areas at the time of the consultation.
By using our services, you affirm that you are physically present in a state where our providers are licensed to practice medicine. Misrepresentation of your location may result in immediate termination of service.
 
5. Patient Obligations
You agree to:
  • Provide complete, accurate, and current information regarding your health history and condition.
  • Use a secure and private environment for consultations.
  • Not record or distribute any part of your telemedicine visit without prior written consent.
  • Follow all post-visit instructions and communicate promptly about any side effects or concerns.
6. Technology and Data Security
We use HIPAA-compliant platforms and take appropriate steps to protect your personal health information. However, by using telemedicine services, you acknowledge and accept the risks associated with:
  • Potential breaches of data security despite best efforts
  • Internet connectivity or technical failures
  • Unauthorized access due to user negligence (e.g., using a public Wi-Fi network or failing to log out)
We are not responsible for service disruptions or data loss resulting from these risks.
 
7. No Guarantee of Results
While we strive to provide high-quality care, we do not guarantee any specific outcome or improvement in condition. Medical advice and treatment are based on clinical judgment and the information you provide during your session. You accept and understand that results differ for each individual. This Website is designed to provide you with information and/or education to support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. Each individual’s results depend on his/her/their unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this Website.
 
8. Testimonials Disclaimer
Testimonials appearing on this website are individual experiences and opinions shared by real patients or users of Rose Health and Wellness services. These testimonials reflect personal results, which may vary significantly from person to person.
Individual results are not guaranteed, and experiences described in testimonials should not be interpreted as promises or typical outcomes. Testimonials have either been provided voluntarily or collected with explicit written consent, and may have been edited for clarity, grammar, or length without altering the original message or intent. No compensation was provided for these testimonials unless specifically disclosed.
We encourage all patients to make informed decisions based on consultations with licensed medical providers and not rely solely on the experiences of others.
 
9. Assumption of Risk
By engaging with Rose Health and Wellness LLC telemedicine services, you acknowledge and accept that there are inherent risks associated with receiving medical care through electronic communication platforms. These risks may include, but are not limited to:
  • Incomplete or inaccurate transmission of information due to poor image or sound quality
  • Delays in medical evaluation or treatment due to technical failures or miscommunication
  • The potential for missed or inaccurate diagnoses without a physical examination
  • Unauthorized access to medical information due to potential security breaches in internet-based communication systems
  • Limitations in the scope of care that can be provided remotely
You voluntarily choose to receive care through telemedicine and assume full responsibility for these risks. You agree not to hold Rose Health and Wellness LLC, its providers, staff, or affiliates liable for any loss, injury, or damages that may arise from your participation in telehealth services, except in cases of gross negligence or willful misconduct.
 
10. Limitation of Liability
To the fullest extent permitted by law, Rose Health and Wellness LLC shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages for use of or reliance on the content provided on or through this Website. By using this Website, you agree to absolve me of any liability or loss that you or any other person may incur from use of the information or content provided on or through this Website, and programs, products, services, or materials that you request or receive through or on this Website. You agree that we do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease or condition or issue, or any other type of loss or damage due to any act or default by us or anyone acting as our employee, agent, consultant, affiliate, joint venture partner, member, manager, shareholder, director, staff or team member, or anyone otherwise affiliated with our business, who is engaged in any manner to deliver content on or through this Website.
 
11. Indemnification
You agree to indemnify and hold harmless Rose Health and Wellness LLC, its providers, employees, and affiliates from any claims, damages, losses, or expenses arising from your misuse of services, misinterpretation of information, misapplication of information, breach of terms, or violation of applicable laws. This also includes claims that may arise in the past, present or future that is in any way related to the content or information provided on or through this website.
 
12. Errors and Omissions
While we strive to provide accurate and up-to-date information, Rose Health and Wellness LLC does not guarantee that the content on this website or within our services is free of errors or omissions. We reserve the right to correct any such issues without prior notice and are not responsible for any losses or damages resulting from reliance on incomplete or inaccurate information.
 
13. No Endorsement
References or links to third-party websites, products, services, or providers are provided for informational purposes only and do not constitute an endorsement or recommendation by Rose Health and Wellness LLC. We are not responsible for the content, accuracy, or reliability of any third-party information or services, and your use of such resources is at your own risk.
 
14. Affiliates
Rose Health and Wellness LLC may partner with or receive compensation from affiliate programs, marketing partners, or vendors. Any such relationships will be disclosed where appropriate. These affiliations do not influence our medical judgment or patient care recommendations, which remain solely based on clinical appropriateness and your best interests.
 
15. No Formation of Physician–Patient Relationship Through Website Use
Accessing or browsing this website, reading its content, or using its communication features does not create a physician–patient relationship. A formal relationship is only established after registration, acceptance by a licensed provider, and completion of a consultation.
 
16. Intellectual Property and Website Use
All content on this website—including text, graphics, images, logos, and software—is the property of Rose Health and Wellness LLC and is protected by intellectual property laws. Unauthorized use or reproduction of content is prohibited.
 
17. Not Medical, Mental Health, or Religious Advice
The content on this website, including text, graphics, videos, blog posts, and any other materials, is provided for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.
Unless explicitly stated during a consultation, Rose Health and Wellness LLC does not provide psychiatric or mental health counseling, therapy, or crisis intervention. If you are experiencing emotional distress, suicidal thoughts, or a psychiatric emergency, please call 988 or contact a licensed mental health professional immediately.
Furthermore, no part of this website or any telemedicine interaction is intended to offer religious, spiritual, or pastoral counseling. We make no representations regarding any religious or spiritual content, nor do we provide faith-based guidance.
You should never disregard professional advice or delay seeking it based on any information provided by our website or staff outside the scope of a licensed consultation.
 
18. Personal Responsibility
By using the services provided by Rose Health and Wellness LLC, you agree to take full responsibility for your health and actions. You acknowledge and accept that:
  • You are solely responsible for the accuracy and completeness of the health information you provide during your consultation.
  • You will follow the treatment plan, prescriptions, and guidance provided to you, and will promptly communicate any adverse effects or concerns.
  • You are responsible for ensuring you are in a safe, private, and appropriate environment for your telemedicine consultation.
  • You understand that failure to follow medical instructions, provide accurate health history, or seek appropriate follow-up care may result in suboptimal or harmful outcomes, for which the Clinic is not liable.
  • You will not hold Rose Health and Wellness LLC or its providers responsible for any outcomes resulting from your own actions or decisions outside the scope of our care.
You agree to use your judgment in applying any information or advice given and to consult with appropriate licensed professionals for any concerns outside the scope of telemedicine.
 
 
19. Changes to Disclaimer
This disclaimer may be updated periodically. Continued use of our services constitutes acceptance of the revised terms. The most current version will always be available on our website.
 
Contact Information
If you have any questions regarding this disclaimer, your care, or your rights as a telemedicine patient, please contact us at:
 
Rose Health and Wellness LLC
Email: info@rosehealthandwellness.com
Phone: 216-606-8310
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